Refund Policies

Eligibility

• Returns accepted within 14 days of delivery.

• Items must be unused, unopened, and in original packaging.

• Due to hygiene reasons, opened or used nail products cannot be returned.

Non-Returnable Items

• Sale items, gift cards, and free gifts are final sale.

Process

1. Email support@nipanails.com with your order number and reason for return.

2. We’ll provide return instructions and shipping address.

3. Buyer is responsible for return shipping costs.

Refunds

• Refunds are issued to the original payment method once the return is inspected and approved.

• Shipping fees are non-refundable.

Damaged or Wrong Items

• Contact us within 48 hours of delivery with photos, and we will replace or refund your order.